VIZIO

Technical Support Chat Representative

Job Locations US-SD-Dakota Dunes
ID
2021-1713
Category
Customer Service/Support
Type
Full Time

About the Team

VIZIO is looking for an energetic Technical Support Chat Representative to provide courteous and professional customer support for a world-class company in the consumer electronics industry. The position is in Dakota Dunes, South Dakota and starts at $17.00 per hour with the opportunity to earn a profit-sharing Bonus each quarter. This is an amazing opportunity to join a close-knit team in a fast-paced environment. Open availability required for shifts ranging Monday - Friday 8 AM to 8 PM and Saturdays and Sundays 8 AM to 6 PM.

 

What You Will Do

  • Provide outstanding technical and customer support to VIZIO customers via SMS and chat support
  • Troubleshoot by listening closely to customers
  • Utilize Excel and Salesforce to track calls and troubleshooting
  • Give assistance to L1 tier agents in L3 chats

About You

  • You are a team player
  • You are detail-oriented 
  • You are enthusiastic and engaging
  • You have excellent multi-tasking skills and can handle working with more than one customer at a time
  • You have the ability to deal directly with customers in a fast-paced environment
  • You have experience with Excel
  • You have outstanding typing skills and can complete > 35 WPM
  • You can communicate clearly and professionally through written communication
  • Bonus: You have experience with advanced electronics & computer troubleshooting

About VIZIO

We are Beautifully Simple.

Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.

 

VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

 

We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed